Konica Minolta Bizhub 4020i Bizhub 5020i Error Codes List

0102 Communication error between the engine ASIC and motor driver or faulty motor driver.
0201 Cannot detect the synchronized signal of the paper feed motor. The speed of the paper feed motor does not stabilize within the specified time.
0203 Eject motor failure was detected. 
0300 Cannot detect the lock signal of the polygon motor for the laser unit (second time).
0305 Cannot detect the lock signal of the polygon motor for the laser unit (first time).
0401 Cannot detect the synchronized signal of the polygon motor for the laser unit (second time).
0405 Cannot detect the synchronized signal of the polygon motor for the laser unit (first time).
0501 The center thermistor of the fuser unit has not reached the specified temperature within the specified time.
0502 The center thermistor of the fuser unit has not reached the specified temperature within the specified time after it was heated normally to the certain level.
0503 The center thermistor of the fuser unit detected a temperature higher than the specified value.

0504 After the heat unit was heated normally, the center thermistor of the fuser unit detected a temperature lower than the specified value.

0505 The center thermistor of the fuser unit detected a temperature rise greater than the specified value within the specified time.

0506 The center thermistor of the fuser unit detected a temperature fall greater than the specified value within the specified time.

0508 The side thermistor of the fuser unit did not detect a temperature rise when the heater was ON.

050A The hardware detected a temperature error through the center thermistor or the side thermistor of the fuser unit.

050B When the center thermistor of the fuser unit was lower than the idle temperature, the side thermistor detected a temperature higher than the specified temperature.

050C When the center thermistor of the fuser unit was higher than the idle temperature, the side thermistor detected a temperature lower than the specified temperature.

0800 An error occurred in the internal temperature sensor.

0900 Detected irregular power supply for more than 100 times.

0A02 Detected a main fan failure.
0B01 An error occurred in the high-voltage power supply PCB ASSY while operating.
0B02 An error occurred in the high-voltage power supply PCB ASSY when the machine was in the ready state.
1801 A communication error occurred between the ASIC and T2 control PCB in the engine.
1802 A communication error occurred between the ASIC and T3 control PCB ASSY in the engine.

3801 A temperature error occurred in the external temperature/humidity sensor

4000 The number of rotations of the drum unit is reaching the upper limit.

4200 The number of rotations of the drum unit has reached the upper limit. (Printing does not stop.)

4500 The number of printable pages of the fuser unit has reached the upper limit

4600 The number of printable pages of the laser unit has reached the upper limit

4B01 Dot counter or develop roller counter of the toner is reaching the upper limit.

4C01 Dot counter or develop roller counter of the toner has reached the upper limit.
4F01 The new toner sensor could not detect the new toner cartridge correctly. 
5001 Printable pages set for PF kit MP have reached the upper limit. 
5002 Printable pages set for PF kit 1 have reached the upper limit. 
5003 Printable pages set for PF kit 2 have reached the upper limit. 
5004 Printable pages set for PF kit 3 have reached the upper limit. 

6001 The front cover sensor detected that the front cover was open.

6004 The eject sensor detected that the fuser cover was open.

6200 Detected that the drum unit was not set by detecting the GRID terminal current

6801 The side thermistor of the fuser unit or internal temperature sensor detected a temperature higher than the specified value.

6901 An error occurred in the fuser unit when the power switch was turned ON or sleep mode was released
6902 Rechecking the error after the power switch was turned OFF and then ON again because an error was detected in the fuser unit. (This message is
displayed for approximately 15 minutes when the machine is restarted after error code 6901 has occurred.)
6A00 Detected discharge that may be attributable to dirty corona wire on the drum unit.
6D00 Detected more LTs than connectible limit. 
6F00 Detected irregular power supply for less than 100 times. 
7000 The eject sensor does not detect paper pass after the registration rear sensor detected the paper pass.

7100 The eject sensor remains ON (paper pass detected) even after the registration rear sensor detected the end of paper pass.

7200 When feeding from the MP tray, the registration rear sensor does not detect paper pass within the specified time after the registration front sensor detected paper pass.

7301 When printing from the paper tray 1, the T1 paper feed sensor does not detect paper pass within the specified time while the T1 paper empty sensor detects some paper set.

7302 When printing from the paper tray 1, the registration front sensor does not detect paper pass within the specified time after the T1 paper feed sensor detected paper pass.

7401 When printing from the paper tray 2, the T2 paper feed sensor does not detect paper pass within the specified time while the T2 paper empty sensor detects some paper set.

7402 When printing from the paper tray 2, the registration front sensor does not detect paper pass within the specified time after the T2 paper feed sensor detected paper pass.

7501 When printing from the paper tray 3, the T3 paper feed sensor does not detect paper pass within the specified time while the T3 paper empty sensor detects some paper set.
7502 When printing from the paper tray 3, the registration front sensor does not detect paper pass within the specified time after the T3 paper feed sensor detected paper pass.
7800 The registration front sensor does not detect paper pass within the specified time after the first side was printed in duplex printing mode.

8501 When printing from paper tray 1 to 3, the T1 paper feed sensor detected open paper tray 1 (before registering printing data to engine).

8502 When printing from paper tray 2 to 3, the T2 paper feed sensor detected open paper tray 2 (before registering printing data to engine).

8503 When printing from paper tray 3, the T3 paper feed sensor detected open paper tray 3 (before registering printing data to engine).

8505 When printing from paper tray 1 to 3, the T1 paper feed sensor detected open paper tray 1 (after registering printing data to engine).
8506 When printing from paper tray 2 to 3, the T2 paper feed sensor detected open paper tray 2 (after registering printing data to engine).
8507 When printing from paper tray 3, the T3 paper feed sensor detected open paper tray 3 (after registering printing data to engine).

8702 Stack sensor detected the ejected paper full state at the start of printing. 

8903 The back cover/duplex tray sensor detected that the cover was open when duplex printing is started. (Before registering printing data to engine)
8904 The back cover/duplex tray sensor detected that the cover was open during duplex printing. (After registering printing data to engine)
8A01 The registration rear sensor detected that the paper fed was smaller or larger than the specified size in duplex printing mode.

8E02 Detected that the size of paper set in the paper tray was over 10 mm shorter than letter size during receiving fax data or printing a list or report.
9001 When printing from the MP tray, the size of paper set in the MP tray does not match the size specified by the driver.
9002 When printing from the paper tray 1, the size of paper set in the paper tray 1 does not match the size specified by the driver.
9003 When printing from the paper tray 2, the size of paper set in the paper tray 2 does not match the size specified by the driver.
9004 When printing from the paper tray 3, the size of paper set in the paper tray 3 does not match the size specified by the driver.
9201 When printing from the MP tray, paper type setting in the machine does not match the setting in the driver.
9202 When printing from the paper tray 1, paper type setting in the machine does not match the setting in the driver.
9203 When printing from the paper tray 2, paper type setting in the machine does not match the setting in the driver.
9204 When printing from the paper tray 3, paper type setting in the machine does not match the setting in the driver.
9301  When printing from the MP tray, the MP paper empty sensor detected that there was no paper set in the MP tray.
9302 When printing from paper tray 1, the T1 paper empty sensor or the T1 paper feed sensor detected that there was no paper set in paper tray 1.
9303 When printing from paper tray 2, the T2 paper empty sensor detected that there was no paper set in paper tray 2.
9304 When printing from paper tray 3, the T3 paper empty sensor detected that there was no paper set in paper tray 3.
9309 Detected that there was no paper set in all trays when TrayAuto was selected for printing.
930A Paper ran out during Fax / List continuous printing. 
9400 Firmware version of the main PCB is older than that of the PF-P23/PF-P24.  

9701 A tray set to duplex printing incompatible size was specified in duplex printing.
9702 When printing from paper tray 1, a paper size not supported for paper tray 1 was specified from the driver

9703 When printing from paper tray 2, a paper size not supported for paper tray 2 was specified from the driver

9704 When printing from paper tray 3, a paper size not supported for paper tray 3 was specified from the driver.
9B03 Only T2 tray is set for A4 / Letter / Legal /Folio but T2 is set as "Skip Tray". 
9B04 Only T3 tray is set for A4 / Letter / Legal /Folio but T3 is set as "Skip Tray". 
A000 Image processing was not completed correctly because the number of pixels required for image processing is insufficient in the scanned second side data.
A200 The document scanning position sensor detected that the document length was 90 cm or more during the one-side scanning.
A300 The document scanning position sensor has not detected the document passing even after the document has been fed for the specified time.
A400 The ADF cover sensor detected that the ADF cover was open. 
A500 When scanning the fax, white or black correction data for the first side CIS unit was not within the correct range (first time).
A600  When scanning the fax, white or black correction data for the first side CIS unit was not within the correct range (second time).

A700 Color parameter in the ROM does not match the first side or second side CIS.
A900 A scanning error occurred while processing the scanned image. 
AC00 When scanning the fax, white or black correction data for the second side CIS was not within the correct range (first time).

AD00 Image processing cannot be completed correctly because the number of pixels required for image processing is insufficient in the scanned first side data.

AE00 Unit home position could not be detected after the power switch was turned ON.

AF00 Home position is still being detected even after the first side CIS unit was moved

B000 Detected that the first side CIS flat cable or second side CIS flat cable was not inserted correctly when function code 55 was executed

BB00 A white level not within the standard was scanned when function code 55 was executed.
BC00 When scanning the fax, white or black correction data for the second side CIS was not within the correct range (second time).

BD00 A black level not within the standard was scanned when function code 55 was executed.

BF00 The document scanning position sensor detected that the document length was 400 mm or longer and could not be fed to ADF (double-side restoration).

C001 Access request to the server timed out because the server address was wrong, network was not connected, or server was not working

C002 User authentication error due to wrong user name, wrong password, or date and time was not synchronized between the machine and server.

C003 Cannot access to the file because the directory name is wrong, writing into directory is not permitted, or writing into file is locked or not permitted.

C004 Cannot acquire current time which is required for user authentication because the time has not been acquired.

C100 Failed to save data to an USB flash memory. 
C700 There is insufficient memory to expand PC print data. 
C800 The memory size allotted for Secure Print was exceeded when saving Secure Print data.
D100 An error occurred while initializing the modem. 

D200 Detected that the modem PCB is not connected. 
D800 An error occurred while initializing the touch panel. 2-68 ED00 Failed to authenticate the firmware for the self test. 
E000 An error occurred in the ROM check sum.
E100 Program error 

​E500 An error occurred during access to the DRAM in the main PCB ASSY.

E600 Write error in the EEPROM of the main PCB ASSY

E701 System error in the flash ROM 

E702 Read error in the flash ROM

E900 An error occurred while initializing the NFC.

EC00 A USB device not within the specification is connected to the USB terminal, resulting in over current

ED00 Failed to authenticate the firmware for the self test.

EE00 Failed to authenticate the NVRAM for the self test.

F900 The spec code was not entered correctly.

Konica 4020i

Toner- TNP78 12,000 page yield.

​Drum- IUP37 (Black Imaging Unit) 50,000 page yield.

Konica 5020i

Toner- TNP77 20,000 page yield.

Toner- TNP78 12,000 page yield.

Drum- IUP37 (Black Imaging Unit) 50,000 page yield.


Brother MFC-L6900dw

Toner- TN890 20,000 page yield.

Toner- TN880 12,000 page yield.

​Toner- TN850  8,000 page yield.

Toner- TN820  3,000 page yield.

​Drum- DR890 50,000 page yield. 

For use with: HLL6250DW, HLL6400DW, HLL6400DWT, MFCL6750DW, MFCL6900DW

Does not use DR820 drum 30,000 page yield. 

The DR-820 is compatible with: Brother DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, HL-L5000D, HL-L5100DN, HL-L5100DNT, HL-L5100DNTT, HL-L5200DW, HL-L5200DWLT, HL-L5200DWT, HL-L6200DW, HL-L6200DWT, HL-L6300DW, MFC-L5850



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The Konica 4020i / 5020i series (MFC-L6900DW) support page

​​San Diego Copier Repair