How to navigate this error list

 usually 12345678 12345678
but sometimes it has been shortened to just 12345678 

 (works on  the 4 and 8 series)
Turn power off inside front door
Power on holding the yellow reset button until you see black dot in top right corner of the display. Then release the reset button. 
Should now be reset. Power of and on again.

Or , Service mode - System 1>initialization>error reset (on the bottom) 

Unable to connect to authentication device error. Enter service mode and then hit Stop 9  and go to Management function choice. Then select unset and end.  

C-0002 code - Paper Feed communication error. 

​C-0106 code - Tray 3/LCT feed motor abnormal timing

C-0107 code - Tray 3/LCT vertical transport motor abnormal timing

C-0108 code - Tray 4 paper feed motor abnormal timing

​C-0109 code - Tray 4 vertical transport motor abnormal timing

C-0202 code - Tray 1 lift failure (paper behind drawer?)

C-0204 code - Tray 2 lift failure (paper behind drawer?)

C-0206 code - Tray 3 lift failure (paper behind drawer?)

C-0208 code - Tray 4 lift failure ​(paper behind drawer?)

C-0210 code - LCT lift failure

C-0211 code - Manual feed tray lift failure (sticky solenoid or bad clutch)

C-0214 code - LCT shift error

C-1004 code - Finisher communication error

C-1081 code - SD communication error

C-1102 code - Finisher main tray up/down error

C-1103 code - Finisher alignment plate motor malfunction

C-1105 code - Bundle eject motor drive malfunction (FS-534 encoder wheels broken)

C-1106 code - Stapler movement malfunction

C-1109 code - Stapler motor drive malfunction

C-1112 code - Stapler motor malfunction

C-1113 code - Center staple lead edge stopper motor malfunction

C-1114 code - Center staple front adjust drive motor malfunction

C-1115 code - Center staple knife drive motor malfunction

C-1132 code - Punch drive motor malfunction

C-1140 code - Alignment plate motor Rr's malfunction

C-1141 code - Paddle motor drive malfunction

C-1144 code - Pre eject drive motor malfunction

C-1145 code - Trailing edge stopper motor malfunction

C-1156 code - Center staple paddle roller motor malfunction

C-1182 code - Shift motor drive malfunction

C-1184 code - Paper discharge control motor malfunction

C-1195 code - Paper discharge control motor malfunction

C-1196 code - Center fold roller malfunction

C-1197 code - Tri folding guide motor malfunction

C-11A1 code - Exit roller pressure/retraction malfunction

C-11A2 code - Accommodation roller pressure/retraction malfunction

C-11E1 code - Paper exit switching drive malfunction

C-1402 code - FS non volatile memory error

C-2152 code - Transfer belt pressure welding alienation error ​(ICP3,or blocked / dirty sensor, or clutch)

C-2253 code - PC motor failure to turn

C-2254 code - PC motor abnormal timing

C-2255 code - Developer motor failure to turn

C-2256 code - Developer motor abnormal timing

C-2355 code - Transfer belt cleaner cooling fan motor

C-2411 code - Developer unit C new article release error

C-2412 code - Developer unit M new article release error

C-2413 code - Developer unit Y new article release error

C-2414 code - Developer unit K new article release error

C-2551 code - Abnormally low toner density Cyan TCR sensor

C-2552 code - Abnormally high toner density Cyan TCR sensor

C-2553 code - Abnormally low toner density Magenta TCR sensor

C-2554 code - Abnormally high toner density Magenta TCR sensor

C-2555 code - Abnormally low toner density Yellow TCR sensor

C-2556 code - Abnormally high toner density Yellow TCR sensor

C-2557 code - Abnormally low toner density Black TCR sensor

C-2558 code - Abnormally high toner density Black TCR sensor

​C-2559 code - Cyan TCR sensor adjustment failure

C-255A code - Magenta TCR sensor adjustment failure

C-255B code - Yellow TCR sensor adjustment failure

​C-255C code - Black TCR sensor adjustment failure

C-2561 code - Cyan TCR sensor failure

C-2562 code - Magenta TCR sensor failure

C-2563 code - Yellow TCR sensor failure

C-2564 code - Black TCR sensor failure

C-2650 code - Main backup media access error

C-2A11 code - Drum unit C new release failure

C-2A12 code - Drum unit M new release failure

C-2A13 code - Drum unit Y new release failure

C-2A14 code - Drum unit K new release failure

C-3101 code - Fusing roller separation failure

C-3201 code - Fuser motor failure to turn

C-3202 code - Fuser motor abnormal timing

C-3302 code - Paper cooling fan motor

C-3425 code - Fuser warmup trouble

C-3722 code - Fuser abnormal high temp detection (edge of the heating side)

C-3725 code - Fusing abnormal high temp (main of the heating side)

​C-3726 code - Fuser abnormal high temp detection (center of heating side)

C-3825 code - Fuser abnormal low temp detection (main of heating roller)

C-3826 code - Fuser abnormal low temp detection (center of heating roller)

C-3922 code - Fuser sensor wire breaks detection (edge of heating roller)

C-3925 code - Fuser sensor wire breaks detection (center of heating roller)

C-3926 code - Fuser sensor wire breaks detection (middle of heating roller)

C-4091 code - Communication error between the MFPB and PCRB (bad  board or flat cable between boards or reset with ssd firmware  reset tool may fix issue)

​C-4101 code - Polygon motor rotation error

C-4501 code - Laser malfunction (sometimes disconnecting  ADF  and do trouble reset works then redo Doc feeder setup)

C-4801 code - Main unit board failure

C-4802 code - Main unit backup data miscompare

​C-5102 code - Transport motor failure to turn

C-5103 code - Transport motor abnormal timing

C-5351 code - Power supply cooling fan motor failure

C-5354 code - Ozone filter fan motor failure

C-5355 code - Toner bottle cooling fan failure

C-5370 code - Rear side cooling fan failure

C-5372 code - MFP control board CPU temp failure

C-5501 code - AC abnormality. Check fuser connection

C-5601 code - Engine control malfunction

C-6001 code - DF related configuration error 1

C-6002 code - DF related configuration error 2

C-6102 code - Drive System Home Sensor Malfunction

C-6103 code - Slider over running

C-6104 code - Backside cleaning home sensor abnormality (initial)

C-6105 code - Backside cleaning home sensor abnormality (normal)

C-6704 code - Image data failure from scanner to MFP board

C-6751 code - CCD clamp / gain adjustment failure

C-6752 code - ASIC clock input error front side

C-6753 code - ASIC clock input error back side

C-6754 code - CIS clamp adjust failure

C-6755 code - CIS gain adjust failure

C-6756 code - CCD power supply voltage malfunction

​C-6901 code - DSC board mount failure 1

C-6902 code - DSC board bus check NG1-1

C-6903 code - DSC board bus check NG1-2

C-6911 code - DSC board mount failure 2

C-6912 code - DSC board bus check NG2-1

C-6913 code - DSC board bus check NG2-2

C-6F01 code - Scanner sequence trouble 1

C-8101 code - Before reading pressure welding alienation mechanism

C-8103 code - ADF lift up mechanism failure (upward movement)

C-8106 code ​- ADF lift up mechanism failure (downward movement)

C-8107 code - Glass cleaning mechanism failure. You can disable it thru System 2>ADF scan glass contamin.set>select not set

C-8302 code - DF cooling fan motor

C-9401 code - Exposure LED lighting failure ​(usually replacing the CCD fixes this)

C-9402 code - Exposure LED lighting abnormality

C-9403 code -  CIS LED lighting failure ​(With a DF-701 Almost always is  the black data cable connecting the 2nd side CIS to the DSIPB) 

C-9404 code - CIS LED lighting abnormality (Start with a FW upgrade to see if code resolves before ordering parts)

C-A051 code - Standard controller configuration error

C-A052 code - Controller hardware error

C-A053 code - Controller start failure

C-B001 code thru C-B009 code - Fax board error 

C-B120 code thru C-B196 code - Controller error

C-C001 code -  Vendor connection failure

C-C151 code thru C-C165 code -  ROM contents error

C-D004 code thru C-D047 code - HDD hard disk error

C-D012 code - Bad HDD,SSD board, MFP board communication errors. Update firmware and format the hard drive.

C-D390 code - NVRAM error/corrupt (message is only normal after using reset tool until "Restore" reloads data from the SSD to the MFP board) 

C-E301 code - SSD  or MFP board failure. But many times it is just related to a problem processing a print job.

C-FA14 code - Bad MFP board , Bad or missing Hard drive, bad memory , or print job.  Replace the hard drive or - You can try to disable HDD , unplug HDD sata cable , restart machine. While machine is on go into service mode - plug in sata cable back in , and do complete physical and then logical format. Sometimes helps to repeat this and format it again.

The 0X9CE1 error code - Possible bad pwr supply or bad wall voltage. 

The most recent version of Konica Firmware should be tried first as it often resolves the issue.

Trouble resetting procedure by Trouble Reset key:
Use
• To be used when the status would not be cleared by turning main power switch OFF and ON again, or opening and closing the front door or lower front door in case of a trouble.

Procedure

1. Turn OFF the main power switch.

2. Remove the key cover [1] on the rear side of the control panel, and turn main power switch ON while pressing the Reset key [2].

3. Touch [Trouble Reset].

4. Check to make sure that [OK] is displayed and it has been reset.

5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.

6. When the machine fails to start even after perform step 1 through 5, turn OFF the main power switch and unplug the power cord.

7. Insert the power cord after 15 sec. or more, turn ON the main power switch and check if the machine starts correctly.

List of the trouble codes

C0002                                Paper feed communication error (When PC-116, PC-216, PC-416, or PC-417 is installed)

C0104                                Tray 3/4 feeder transportation motor failure to turn (When PC-417 is installed)

C0105                                Tray 3/4 feeder transportation motor turning at abnormal timing (When PC-417 is installed)

C0106                                Tray 3 paper feed motor turning at abnormal timing (When PC-116 orPC-216 is installed)

C0107                                Tray 3 vertical transport motor turning at abnormal timing (When PC-116 or PC-216 is installed)

C0108                                Tray 4 paper feed motor turning at abnormal timing (When PC-216 is installed)

C0109                                Tray 4 vertical transport motor turning at abnormal timing (When PC-216 is installed)

C0202                                Tray 1 feeder up/down abnormality

C0204                                Tray 2 feeder up/down abnormality

C0206                                Tray 3 feeder up/down abnormality (When PC-116, PC-216, or PC-417 is installed)

C0208                                Tray 4 feeder up/down abnormality (When PC-216 or PC-417 is installed)

C0210                                Transfer LCT lift failure (When PC-416 is installed)

C0211                                Manual feed up/down abnormality

C0214                                Transfer LCT shift failure (When PC-416 is installed)

C0216                                External LCT up/down abnormality (When LU-207 or LU-302 is installed)

C1003                                PK communication error (Finisher detection) (When FS-540+PK-526 orFS-540SD+PK-526 is installed)

C1004                                Finisher communication error (Engine detection) (When FS-533, FS-539, FS-540, or JS-508 is installed)

C1007                                PI communication error (Finisher detection) (When FS-540+PI-507 orFS-540SD+PI-507 is installed)

C1013                                PK communication error (PK detection) (When FS-540+PK-526 orFS-540SD+PK-526 is installed)

C1014                                Finisher communication error (Finisher detection) (When FS-533, FS-539, FS-540, or JS-508 is installed)

C1017                                PI communication error (PI detection) (When FS-540+PI-507 or FS-540SD+PI-507 is installed)

C1081                                SD communication error (Finisher detection) (When FS-539SD orFS-540SD is installed)

C1082                                SD communication error (SD detection) (When FS-539SD or FS-540SD is installed)

C1102                                Tray lift up motor drive malfunction (When FS-533 is installed)

C1103                                Alignment motor/Fr drive malfunction (When FS-533, FS-539, FS-540, or FS-540SD is installed)

C1104                                Stacker plate drive motor malfunction (When FS-540 or FS-540SD is installed)

C1105                                Bundle eject motor drive malfunction (When FS-539, FS-539SD, FS-540 is installed)

C1106                                Stapler movement motor drive malfunction (When FS-533, FS-539,FS-540, or FS-540SD is installed)

C1109                                Stapler motor drive malfunction (When FS-533, FS-539, FS-540, or FS-540SD is installed)

C1112                                Stapler motor malfunction (When FS-539SD or FS-540SD is installed

C1113                                Stopper drive motor malfunction (When FS-539SD or FS-540SD is installed)

C1114                                Alignment motor drive malfunction (When FS-539SD or FS-540SD is installed)

C1115                                Center fold knife motor malfunction (When FS-539SD or FS-540SD is installed)

C1124                                Tray lift motor/Lw drive malfunction (When FS-540+PI-507 or FS-540SD+PI-507 is installed)

C1125                                Tray lift motor/Up drive malfunction (When FS-540+PI-507 or FS-540SD+PI-507 is installed)

C1127                                 Punch oscillating motor malfunction (When FS-540+PK-526 or FS-540SD+PK-526 is installed)

C1130                                ZU transport motor drive malfunction (When FS-540+ZU-609 or FS-540SD+ZU-609 is installed)

C1131                                Folding guide motor drive malfunction (When FS-540+ZU-609 or FS-540SD+ZU-609 is installed)

C1132                                Punch motor drive malfunction (When FS-533+PK-519 is installed)

C1140                                Alignment motor/Rr drive malfunction (When FS-533, FS-539, FS-540, or FS-540SD is installed)

C1141                                FNS paddle motor drive malfunction (When FS-539, FS-539SD, FS-540 is installed)

C1142                                Paddle up/down motor drive malfunction (When FS-540 or FS-540SD is installed)

C1143                                Arm drive motor drive malfunction (When FS-540 or FS-540SD is installed)

C1144                                Pre-eject drive motor drive malfunction (When FS-539,FS-540, or FS-540SD is installed)

C1145                                Trailing edge stopper motor drive malfunction (When FS-539,FS-540, or FS-540SD is installed)

C1146                                Trail edge stopper motor/Rr drive malfunction (When FS-540 orFS-540SD is installed)

C1152                                Paper transport belt motor malfunction (When FS-540SD is installed)

C1156                                SD paddle motor malfunction (When FS-539SD or FS-540SD is installed)

C1182                               Tray shift motor drive malfunction (When JS-508 is installed)

C1184                               Paper delivery control motor drive malfunction (When FS-539, FS-540, or FS-540SD is installed)

C1195                               Paper discharge control motor malfunction (When FS-539SD or FS-540SD is installed)

C1196                               Center fold guide motor malfunction (When FS-539SD or FS-540SD is installed)

C1197                               Tri-folding guide motor malfunction (When FS-539SD or FS-540SD is installed)

C11A1                               Exit roller pressure/ retraction drive malfunction (When FS-533 isinstalled)

C11A2                               Receiving roller retraction motor drive malfunction (When FS-539, FS-540, or FS-540SD is installed)

C11C5                               Paper size detect board malfunction (When FS-540+PK-526 or FS-540SD+PK-526 is installed)

C11E1                               Paper exit switching drive malfunction (When FS-539, FS-539SD, FS-540,or FS-540SD is installed)

C11E2                               Paper exit switching (JS) drive malfunction (When FS-540 or FS-540SD isinstalled)

C1402                                FS nonvolatile memory error (When FS-533 is installed)

C1403                                PK flash ROM error (When FS-540+PK-526 or FS-540SD+PK-526 is installed)

C1404                                PI flash ROM error (When FS-540+PI-507 or FS-540SD+PI-507 is installed)

C2152                                Transfer belt fault at initial position return

C2153                                Transfer belt spacing fault at K pressure switching

C2154                                Transfer belt contact fault at all pressure switching

C2155                                Transfer belt contact fault after K pressure established

C2156                                Transfer belt spacing fault after all pressure established

C2204                                Waste toner transport motor failure to turn

C2253                                PC motor failure to turn

C2254                                PC motor turning at abnormal timing

C2255                                Developing motor failure to turn

C2256                                Developing motor turning at abnormal timing

C2350                                Toner suction fan failure to turn

C2355                                Transfer belt cleaner cooling fan failure to turn

C2357                                DV cooling fan failure to turn

C2411                                Developing unit/C new article release

C2412                                Developing unit/M new article release

C2413                                Developing unit/Y new article release

C2414                                Developing unit/K new article release

C2551                               Abnormally low toner density detected cyan TCR sensor

C2552                               Abnormally high toner density detected cyan TCR sensor

C2553                               Abnormally low toner density detected magenta TCR sensor

C2554                               Abnormally high toner density detected magenta TCR sensor

C2555                               Abnormally low toner density detected yellow TCR sensor

C2556                               Abnormally high toner density detected yellow TCR sensor

C2557                               Abnormally low toner density detected black TCR sensor

C2558                               Abnormally high toner density detected black TCR sensor

C2559                               Cyan TCR sensor adjustment failure

C255A                              Magenta TCR sensor adjustment failure

C255B                              Yellow TCR sensor adjustment failure

C255C                              Black TCR sensor adjustment failure

C2561                               Cyan TCR sensor failure

C2562                               Magenta TCR sensor failure

C2563                               Yellow TCR sensor failure

C2564                               Black TCR sensor failure

C2650                               Main backup media access error

C2A11                              Drum unit/C new release failure 

C2A12        Drum unit/M new release failure

C2A13        Drum unit/Y new release failure

C2A14        Drum unit/K new release failure

C2A21        Toner cartridge/C new release failure

C2A22        Toner cartridge/M new release failure

C2A23        Toner cartridge/Y new release failure

C2A24        Toner cartridge/K new release failure

C3101        Pressure roller pressure failure

C3103        Pressure roller release failure

C3104        Fusing shutter failure

C3201        Fusing motor failure to turn

C3202        Fusing motor turning at abnormal timing

C3203        Fusing motor torque failure

C3302        Paper cooling fan failure to turn

C3306        Fusing edge cooling fan/Fr failure to fr turn

C3307        Fusing edge cooling fan/Rr failure to fr turn

C3425        Fusing warm-up trouble

C3722        Fusing abnormally high temperature detection (Edge of the heating roller)

C3725        Fusing abnormally high temperature detection (Main of the heating roller)

C3726        Fusing abnormally high temperature detection (Center of the heating roller)

C3737        Fusing abnormally high temperature detection hard protector (Center of the heating roller)

C3825        Fusing abnormally low temperature detection (Main of the heating roller)

C3826        Fusing abnormally low temperature detection (Center of the heating roller)

C3922        Fusing sensor wire breaks detection (Edge of the heating roller)

C3925        Fusing sensor wire breaks detection (Main of the heating roller)

C3926        Fusing sensor wire breaks detection (Center of the heating roller)

C392B        Fusing sensor wire breaks detection (difference of temperature)

C40A2        Mechanical controller PF communication data error

C40A3        Mechanical controller PF transmission timeout

C40A4        Mechanical controller PF communication pulse error

C40A5        QSPI communication clock switching error

C40A6        Mechanical controller ASIC communication error

C40C3        CTL PF transmission timeout 1

C40C5        CTL PF transmission timeout 2

C4101        Polygon motor rotation trouble 

C4501        Laser malfunction

C5102        Transport motor failure to turn

C5103        Transport motor turning at abnormal timing

C5351        PH/power supply cooling fan failure to turn

C5355        Toner cartridge cooling fan failure to turn

C5358        HaCS power supply cooling fan failure to turn

C5360        Clean unit fan failure to turn (When CU-102 is installed)

C5361        UFP scavenging fan/Fr failure to turn

C5362        UFP scavenging fan/Rr failure to turn

C5363        Tacking fan failure to turn

C5370        Rear side cooling fan failure to turn C

C5372        MFP control board CPU temperature failure

C5501        AC signal abnormality

C5601        Engine control malfunction

C5603        Expansion control board communication error

C5605        Engine communication data error

C5606        Engine transmission timeout

C5610        PH LD drive communication error

C5620        Mechanical controller WDT error

C6001        DF related configuration error 1

C6002        DF related configuration error 2

C6102        Drive system home sensor malfunction

C6103        Slider over running

C6104        Back side cleaning home sensor abnormality (initial)

C6105        Back side cleaning home sensor abnormality (normal)

C6704        Image input time out

C6751        CCD clamp/gain adjustment failure

C6752        ASIC clock input error (front side)

C6753        ASIC clock input error (back side)

C6754        CIS clamp adjustment failure

C6755        CIS gain adjustment failure

C6756        CCD power-supply voltage malfunction

C6901        DSC board mount failure 1 (When SC-509 is installed)

C6902        DSC board bus check NG1-1 (When SC-509 is installed) 

C6903        DSC board bus check NG1-2 (When SC-509 is installed)

C6911        DSC board mount failure 2 (When SC-509 is installed)

C6912        DSC board bus check NG2-1 (When SC-509 is installed) C Target

C6913        DSC board bus check NG2-2 (When SC-509 is installed) C Target

C6F01        Scanner sequence trouble 1 C Target

C6F02        Scanner sequence trouble 2 C Target

C6F03        Scanner sequence trouble 3 C Target

C6F04        Scanner sequence trouble 4 C Target

C6F05        Scanner sequence trouble 5 C Target

C6F06        Scanner sequence trouble 6 C Target

C6F07        Scanner sequence trouble 7 C Target

C6F08        Scanner sequence trouble 8 C Target

C6F09        Scanner sequence trouble 9 C Target

C6F0A        Scanner sequence trouble 10 C Target

C6FDC       Scanner sequence trouble DC B Target

C6FDD       Scanner sequence trouble DD B Target

C7106        Paper exit/reverse motor failure C -

C7107        ADU transport motor/1 failure C -

C7111        Tray 1 lift-up motor failure C -

C7112        Tray 2 lift-up motor failure C -

C7131        Toner supply motor/C failure C -

C7132        Toner cartridge motor/CK failure C -

C7133        Toner supply motor/M failure C -

C7134        Toner cartridge motor/YM failure C -

C7135        Toner supply motor/Y failure C -

C7137        Toner supply motor/K failure C -

C7139        Waste toner transport motor failure C -

C7141        Fusing pressure motor failure C -

C7151        Skew correction motor/C failure C -

C7152        Skew correction motor/M failure C -

C7153        Skew correction motor/Y failure C -

C7160        Fusing shutter motor failure (bizhub C650i/C550i) B -

C7162        Tray 2 vertical transport motor failure B -

C7163        Registration motor failure (bizhub C650i) B -

C7164        ADU transport motor/2 failure B -

C7202        Tray 2 paper feed clutch failure C -

C7206        Bypass tray paper feed clutch failure C -

C720A        Registration clutch failure (bizhub C550i/C450i) C -

C720B        1st transfer pressure clutch failure C -

C7241        Bypass tray lift-up solenoid failure C -

C7242        Bypass tray pick-up roller solenoid failure C -

C7243        Exit path switch solenoid failure C -

C7251        Developing solenoid failure C -

C7301        PH/power supply cooling fan failure C -

C7302        Transfer belt cleaner cooling fan failure C -

C7304        Toner cartridge cooling fan failure C -

C7305        Paper cooling fan failure C -

C7310        DV cooling fan failure B -

C7311        Fusing edge cooling fan/Rr failure (bizhub C650i/C550i) B -

C7312        Toner suction fan failure B -

C7313        UFP scavenging fan/Fr failure B -

C7314        UFP scavenging fan/Rr failure (bizhub C650i/C550i) B -

C7315        Fusing edge cooling fan/Fr failure (bizhub C650i/C550i) B -

C7317        Paper exit cooling fan failure C -

C7401        Erase LED/K failure C -

C7402        Erase LED/C failure, Erase LED/M failure, Erase LED/Y failure C -

C7501        Tray 2 upper limit sensor failure C -

C7502        Tray 1 upper limit sensor failure C -

C7601        Power line A1 error C -

C7602        Power line A2 error C -

C7603        Power line A3 error C -

C7604        Power line A4 error C -

C7605        Power line A5 error C -

C7606        Power line A6 error C -

C7607        Power line A7 error C -

C760A        Power line A10 error C -

C760B        Power line A11 error C -

C760C        Power line A12 error C -

C760D        Power line A13 error C -

C760E        Power line A14 error C -

C760F        Power line A15 error C -

C7610        Power line A16 error C -

C7622        Power line B2 error C -

C7623        Power line B3 error C -

C7624        Power line B4 error C -

C7631        Supply power line 1 error C -

C7633        Supply power line 3 error C -

C8103        Lift up mechanism trouble (Upward movement) B -

C8106        Lift up mechanism failure (Downward movement) B -

C8107        Glass cleaning mechanism trouble B -

C8302        DF cooling fan failure B -

C8402        Multi feed detection board failure C -

C9401        Exposure LED lighting failure B Target

C9402        Exposure LED lighting abnormally B Target

C9403        CIS LED lighting failure B Target

C9404        CIS LED lighting abnormally B Target

C9701        Front side reading device cable break detection A Target

C9702        Back side reading device cable break detection A Target

CA051        Standard controller configuration failure C -

CA052        Controller hardware error C -

CA053        Controller start failure C -

CB004        Fax board DipSw setting error C Target

CB005        No fax board is installed. Mistake in installation. Defective HW. C Target

CB006        USB connection is interrupted C Target

CB110        Program control error (instance acquisition error) C Target

CB112        Semaphore control error C Target

CB113        I/F error among tasks C Target

CB114        Message queue generation error C Target

CB115        I/F error with fax (I/F error between main body and fax) C Target

CB120        Soft error C Target

CB122        Modem-DAA initialize error C Target

CB123        Modem-DAA power save recovery error C Target

CB125        ISW failure of SubCPU C Target

CB126        Timeout of suspension process (Codec control) C Target

CB127        Timeout of suspension process (communication control) C Target

CB128        Timeout of suspension process (line control) C Target

CB129        Timeout of suspension process (modem control) C Target

CB130        I/F error with main body (fax soft error) C Target

CB131        I/F error with main body (reception frame error) C Target

CB134        I/F error with main body (sequence error) C Target

CB135        I/F error with main body C Target

CB136        ACK waiting timeout C Target

CB137        I/F error with main body (RESET reception from main body) C Target

CB139        Modem responses waiting timeout (during playing voice guidance when switching between TEL and FAX)

CB141        Fax soft error (received unexpected command) C Target

CB142        Fax soft error (received undefined command) C Target

CB143        Fax soft error (command frame length error) C Target

CB144        Fax soft error (parameter length error) C Target

CB145        Fax soft error (received undefined parameter) C Target

CB146        Fax soft error (command/response sequence error) C Target

CB150        Program control error (instance acquisition error) C Target

CB151        Job start error C Target

CB152        Doc access error C Target

CB153        Program control error (logic error) C Target

CB154        Program control error (table control error) C Target

CB158        Job generation error C Target

CB160        Program control error (instance acquisition error) C Target

CB162        Program control error (interface error) C Target

CB163        Program control error (sequence error) C Target

CB165        Program control error (table control error) C Target

CB167        Sending image access error (image acquisition error) C Target

CB168        Receiving image access error (image storage error) C Target

CB169        Sending image access error (image deletion error) C Target

CB170        Program control error (table control error) C Target

CB171        Program control error (instance acquisition error) C Target

CB173        Program control error (interface error) C Target

CB176        Unable to secure domain for header (TTI) image generation C Target

CB177        Header (TTI) image generation error C Target

CB185        Receiving data size logic error (Receiving data are not multiples of dotline)

CB186        Unable to secure domain for receiving image C Target

CB187        Receiving image conversion error C Target

CB188        Program control error (table control error) C Target

CB190        USB sending error C Target

CB191        USB sending error C Target

CB192        Error retry 5 sec. T.O (No response or other errors) C Target

CB193        No response due to detach of USB C Target

CB195        Attach not detected for 1 min. after recovery from sleep when receiving C Target

CB196        Detach not detected for 1 min. after shift from sleep C Target

CB197        USB I/F error during formatting when main power switch ON C Target

CB198        Attach not detected for 1 min. after recovery from sleep at the time other than receiving

CC002        Vendor internal error C Target

CC151        ROM contents error upon startup (MSC) C Target

CC152        ROM contents error upon startup (IR) C Target

CC155        Finisher ROM error (When FS-533, FS-539, FS-539SD, FS-540, or JS-508 is installed)

CC156        DF ROM error C Target

CC159        ROM contents error upon startup (DSC1) C Target

CC15A        ROM contents error upon startup (DSC2) C Target

CC15B        Flash ROM error (saddle) (When FS-539SD or FS-540SD is installed) C -

CC15C        Engine Flash ROM writing error C -

CC163         ROM contents error (PRT) C -

CC164         ROM contents error (MSC) C Target

CC170         Dynamic link error during starting (AP0) C Target

CC171         Dynamic link error during starting (AP1) C Target

CC172         Dynamic link error during starting (AP2) C Target

CC173         Dynamic link error during starting (AP3) C Target

CC174         Dynamic link error during starting (AP4) C Target

CC180         Dynamic link error during starting (LDR) C Target

CC181         Dynamic link error during starting (IBR) C Target

CC182         Dynamic link error during starting (IID) C Target

CC183         Dynamic link error during starting (IPF) C Target

CC184         Dynamic link error during starting (IMY) C Target

CC185         Dynamic link error during starting (SPF) C Target

CC186         Dynamic link error during starting (OAP) C Target

CC190         Outline font load error C Target

CC191         Setting parameter load error (LDR) C Target

CC211         Authentication device general error C Target

CC212         User validation error C Target

CC213         User registration error/Card information setting error C Target

CC214         User information deletion error C Target

CC216         Acquisition failure of the number of trials/Initialize error of number of authentication

CC301         Authentication customize data error B Target

CC302         Authentication customize data version mismatch error B Target

CCC00        Public user account track information error B -

CD002        JOB RAM save error C Target

CD004        Storage access error (connection failure) C Target

CD00F        Storage data transfer error C Target

CD010        Storage unformat C Target

CD011        Storage out of specifications mounted C Target

CD012        Mount error due to storage being unformatted C Target

CD020        Storage verify error C Target

CD030        Storage management information reading error C Target

CD041        Storage command execution error C Target

CD042        C Target

CD043        C Target

CD044        C Target

CD045        C Target

CD046        C Target

CD047        Storage SCSI library error C Target

CD048        C Target

CD049        C Target

CD04A        C Target

CD04B        C Target

CD050        Storage recovery timeout C Target

CD072        Second-hand SSD or second-hand CPU board installed C Target

CD073        Storage type mismatch C Target

CD110        Wireless LAN destination initialization error C Target

CD201        File memory mounting error C Target

CD202        Memory capacity discrepancy C Target

CD203        Memory capacity discrepancy 2 C Target

CD211        PCI-SDRAM DMA operation failure C Target

CD212        Compression/extraction timeout detection C Target

CD241        Encryption ASIC setting error C Target

CD242        Encryption ASIC mounting error C Target

CD252        No relay circuit boards for IC-420 mounting at IC-420 mount setting C Target

CD261        USB hub board failure C Target

CD262        Extension network adapter installation error C Target

CD2D1        VLAN setting configuration error B -

CD3##        Nonvolatile data error C Target

CD313        TPM key data error C Target

CD38E        Nonvolatile data save error (SPI-Flash) C Target

CD390        Nonvolatile data checksum error C Target

CD391        Nonvolatile data save error (Storage) - Target

CD392        Nonvolatile data save error (EEPROM) C Target

CD3B1        DB server startup failure C Target

CD3B3        DB access failure C Target

CD3B4        No DB definition file C Target

CD3B5        DB definition file error C Target

CD3C0        New board detection C Target

CD401         NACK command incorrect C Target

CD402        ACK command incorrect C Target

CD403        Checksum error C Target

CD404        Receiving packet incorrect C Target

CD405        Receiving packet analysis error C Target

CD406        ACK receiving timeout C Target

CD407        Retransmission timeout C Target

CD411        Touch panel board error C Target

CD412        Touch panel type mismatch C Target

CD413        Electrostatic touch panel operation mode error C Target

CD601        Trouble related to security - -

CD602

CD603

CD701        Mechanical controller flash ROM writing error C -

CD702        Mechanical controller flash ROM device error C -

CD703        FW download communication fault C -

CD704        Finisher Flash ROM device error (When FS-533, FS-539, FS-540, FS-540SD, or JS-508 is installed)

CDC##       Trouble related to security - -

CDF50        ASIC image version failure C Target

CDF51        ASIC image version failure (back side) (When DF is installed) C Target

CDF70        ASIC image access failure C Target

CDF71        ASIC image access failure (back side) (When DF is installed) C Target

CDFA0        ASIC image error C Target

CDFA1        ASIC image error (back side) (When DF is installed) C Target

CE001        Abnormal message queue C Target

CE002        Message and method parameter failure C Target

CE003        Task error C Target

CE004        Event error C Target

CE005        Memory access error C Target

CE006        Header access error C Target

CE007        DIMM initialize error C Target

CE009        Memory resource shortage error C Target

CE012        Failed to receive the entropy from Haveged C Target

CE013        Virus scan engine startup failure (8 GB storage) C Target

CE014        Virus scan engine startup failure (storage error) C Target

CE015        Secret information issue error C Target

CE101        Browser finish detected C Target

CE201        Transmission operation log storage fault C Target

CE202        PDL interpreter error C Target

CE203        Unrecoverable error C Target

CE204        SIP / T.38 library loading failure C Target

CE301        Referring incorrect memory C Target

CE302        Incorrect command C Target

CE303        Finished due to error inside Qt library C Target

CE304        Finished due to error outside Qt library C Target

CE305        Program forced to stop C Target

CE401        Shared memory connection timeout C Target

CED01        The authentication application information does not exist in the storage inthe enhanced server authentication state.

CEEE1        CPU board (MSC) malfunction C Target

CEEE2        Scanner section malfunction A Target

CEEE3        Base board (ENG) malfunction A Target

CF###        Trouble code (CF###) is referred to as abort code.For details of abort code, refer to “ABORT CODE”.